ancão village ancão village

Privacy Policy

Who we are?

We are a company called Vilago – S.A., owner of several units of Local Accommodation called “Ancão Gardens” located in the Enterprise Ancão Village – Almancil

Vilago – Sociedade Construtora do Ancão, S.A., is headquartered at Av. 5 de Outubro nº327, 8135-102 Almancil – Portugal, Legal Entity nº 501 609 954.


Who is responsible for data processing? 

The entity responsible for the processing of personal data is Vilago – S.A.


Why a privacy policy?

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals’ data with regard to the processing of personal data, Vilago – SA is committed to protecting the privacy of its users. In this sense, it has prepared this Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and the treatment of your personal data. We are transparent about what we do with your personal data, so that you understand how that data will be used and for what purposes.


What is covered by this privacy policy? 

This Privacy Policy applies exclusively to the collection and lawful processing of personal data carried out by Vilago – S.A. within the scope of its activity.


How do we collect this data?

The User / Client of our website, when providing their data, gives their express consent for Vilago – SA to collect and process (registration, organization, recording, conservation, alteration, recovery, consultation) their personal data within the scope of its activity and for the purposes described in this Privacy Policy. Your data collected in person will have the same treatment, provided that consent is given through the form presented for this purpose.


What type of personal data is collected? 

Vilago – S.A. collects and processes personal data of the User / Client, such as:

– Identification and contact details: full name, tax address and / or others, personal contacts, whether by phone, e-mail or other, tax identification and bank details;

– Customer history: satisfaction ratio, offers received, product purchase details, campaign history and complaints history.

The data collected is adequate, relevant and limited in relation to the scope, purposes and determined, explicit and legitimate services of Vilago – S.A.


What data are used for? 

The data provided by the User / Client (collected online or in person) will be used by Vilago – S.A. for the purpose of integration in the company’s database; Sending budgets; Contacts to clarify doubts and other issues; Management of awards, contracting and execution of services and / or products provided by Vilago – S.A; Billing and payment management; Statistical analysis and promotional marketing.


On what basis do we collect the data? 

The collection and processing of your personal data is based on at least one of the following points:

– Have given consent to the processing of your personal data through the form present on our website or the face-to-face form;

– They are necessary to conclude a contract with you or proceed with its execution;

– They are necessary to comply with legal obligations to which Vilago – S.A. is subject;

– they are necessary to achieve a legitimate interest and the reasons for their use prevail over their data protection rights;

– They are necessary for Vilago – S.A. to be able to declare, exercise or defend a right in a judicial process.

The legal basis applicable to the collection and use of your personal data for marketing purposes is always your consent.


With whom do we share your data? 

In order to fulfill the purposes indicated in this Privacy Policy, it is necessary to give access to your personal data to service providers contracted by Vilago – SA who provide us with assistance or support, namely accounting, legal services, computer services, financial institutions, suppliers, and for tax reasons to the Tax Authority.

These entities may be located inside or outside the European Economic Area, being obliged to respect the European Regulation on the Protection of Personal Data, namely Regulation (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016.

Vilago – S.A. will not disclose personal information to third parties for marketing or advertising purposes.


During how long will we keep your data? 

The period of time during which the data is stored and preserved varies according to the purpose for which the information is processed. There are legal requirements that require data to be kept for a minimum period of 10 years, as is the case with obligations to the Tax Authority. Thus and whenever there is no specific legal requirement, data is stored and preserved for the minimum period necessary for the purposes that motivated its collection and subsequent processing, namely making contacts and commercial transactions, billing and compliance with legal obligations. . The periods can be extended due to legal action after transferring data to the judicial institutions and their final decision.

Once the maximum retention period has been reached, your personal data will be irreversibly anonymised (the anonymized data may be preserved) or will be destroyed in a secure manner. For the purposes described in this Privacy Policy, your personal data will be kept from the collection of your consent or the last contact made (whichever occurs last) and if, within this period, you have not withdrawn your consent.


What are your rights and how do I exercise them?

According to the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, any User / Client of Vilago – S.A. has the right to:

– Right to request the person responsible for the processing of personal data to access the data, as well as the respective rectification, ensuring that they are certain and exact, committing to notify Vilago – S.A. of any change or alteration thereof;

– Right to erasure, including the right to be forgotten, except in the case of legal imposition;

– Right to limitation of treatment;

– Right to portability of your personal data;

– Right of opposition and automated individual decisions,

– Right to withdraw consent regarding the processing of your personal data, except in cases of legal imposition;

– Submit any complaint, regarding the violation of your rights, to the competent data protection supervisory authority – National Data Protection Commission.

For any information, as well as for the exercise of the rights that are legally conferred on it, the User / Client must contact Vilago – S.A, through the email address


How is the security of your personal data secured? 

The personal data provided by the User / Client will be incorporated into a paper or automated file under the terms and conditions established in the aforementioned Regulation.

Vilago – S.A. respects the best practices in the field of security and protection of personal data, having for this purpose a system that guarantees the security, confidentiality and storage of your personal data, as well as the privacy of electronic communications. Vilago – S.A. has technical, organizational and technological measures designed to prevent unauthorized access, alteration, destruction or loss of collected data. All security measures that Vilago – S.A. believes are essential for the protection of your personal data are taken. Notwithstanding the security measures adopted by Vilago – SA, we are obliged to warn everyone who surfs the Internet that they, too, must adopt additional security measures, namely, to ensure that they use an updated PC or Browser in terms of “patches” of properly configured security, with active firewall, anti-virus and anti-spyware and, make sure the authenticity of the websites they visit on the Internet, avoiding websites whose reputation they do not trust.

In the event of a data breach and insofar as such breach is likely to imply a high risk to the Client’s rights and freedoms, Vilago – SA undertakes to report the breach of personal data to the Client concerned, within 72 hours after knowledge of the incident.